At DH Solar and Electrical, we understand that choosing the right partner for your solar, electrical, air conditioning, or security project comes with important questions. Whether you’re wondering about service areas, system warranties, or how long an installation takes — we’ve got you covered. Below, we’ve answered the most common questions our clients ask to help you make informed, confident decisions.
Q1: Do you offer free quotes for solar and electrical installations?
A1: Absolutely. We provide free, no-obligation quotes for all solar, electrical, air conditioning, and CCTV installations. Our team will assess your requirements and deliver a customised solution with transparent, upfront pricing.
Q2: What areas do you service?
A2: We proudly serve the North West Province, with a strong presence in Potchefstroom, Klerksdorp, and surrounding areas. We also take on select projects in Gauteng and the Free State by appointment.
Q3: Are your electricians and technicians qualified?
A3: Yes. All our technicians are fully qualified, certified, and experienced. We adhere strictly to South African safety regulations and issue Certificates of Compliance (CoCs) where applicable.
Q4: Do you install backup batteries and inverters?
A4: We do. We supply and install inverter and battery backup systems for homes, farms, and businesses. Whether you’re looking to survive load-shedding, save on energy costs, or go fully off-grid—we’ll design the right system for you.
Q5: Do you handle maintenance and repairs?
A5: Yes. We offer routine maintenance, fault finding, and emergency repair services for solar systems, electrical systems, air conditioning, gate automation, and security setups. We also provide solar panel cleaning and system optimisation.
Q6: How long does a typical solar installation take?
A6: Most residential solar systems are installed within 1–3 days, depending on size and complexity. Commercial and agricultural installations may take longer due to scale and regulatory approvals.
Q7: Do you offer financing or payment plans?
A7: Not at this time. However, we work with many clients’ existing finance providers or banks to streamline the process.
Q8: What kind of warranties do you offer?
A8: We offer full manufacturer warranties on all equipment (typically 5–25 years) and a 6-month workmanship warranty on all installations. Our quality and reliability are guaranteed.
Q9: Can you assist with insurance claims for electrical damage?
A9: Yes. We assist with detailed documentation and can carry out the required repairs for claims related to surge damage, lightning, or load-shedding failures.
Q10: Are your CCTV systems mobile-compatible?
A10: Yes. All our security systems are fully mobile-enabled, allowing you to view live footage, receive alerts, and manage your system remotely via smartphone or tablet—from anywhere in the world.